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CONSUMER ALERT: Storm-Preparedness


File a Complaint

Contact us or learn more about how to file a complaint about a financial institution that we regulate.

Scams, Schemes & Frauds

Learn how to recognize and report scams and suspected fraud and what you can do to avoid becoming a victim.

Mortgage & Foreclosure

Help for homeowners. Learn what to do if you can no longer afford your home or are facing foreclosure.

Insurance Products

Auto, health, life, home insurance and what you need to know to understand your options and comparison shop.

Banking, Saving & Sending Money

Learn about bank accounts, cashing checks, transmitting money, identity theft, safely using an ATM and more.

Credit, Borrowing & Debt

Learn how to safely navigate all kinds of loans and cards, how your credit score can effect the cost of borrowing and more.

Payday Lending

Payday loans are illegal in New York whether made by phone, or on the Internet and it's illegal for a debt collector to collect on a payday loan in New York. 

Health Insurance Rates - Prior Approval

The Department has the authority to review and approve health insurance premium rate increases before changes take effect.

New York State of Health Marketplace
Beginning October 1, 2013, you will be able to shop for and enroll in the health insurance plan that meets your needs through the Exchange.

Insurance Help for the Seriously Ill

Information for the seriously ill and their caregivers, detailing rights and how to ensure proper access to health insurance coverage.

Holocaust Claims Processing Office

The HCPO provides free assistance to Holocaust victims and their heirs, to recover assets lost, stolen, or sold under duress between 1933 and 1945.

Senior Citizens Resource Center

Information for Seniors about Medicare and Medicaid, supplemental insurance, long term care and links to FAQs and other New York state agencies.

Lost Policy Finder

A free service to assist families in locating unclaimed benefits on life insurance policies and annuity contracts insuring the life of, or owned by, a deceased immediate family member.

Force-Placed Insurance

If you believe you are the victim of abusive practices by a mortgage servicer that has taken out force-placed insurance on your home because your own coverage lapsed or is perceived to be insufficient, share your story.

Additional Resources

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