File a Complaint
Contact us or learn more about how to file a complaint about a financial institution that we regulate.
Recognize & Report Fraud
Learn how to recognize and report suspected fraud and learn what you can do to avoid becoming a victim of fraud.
Mortgage & Foreclosure
Help for homeowners. Learn what to do if you can no longer afford your home or are facing foreclosure.
Insurance Products
Auto, health, life, home insurance and what you need to know to understand your options and comparison shop.
Banking, Saving & Sending Money
Learn how to open a bank account, about bank fees and interest rates, cashing checks, transmitting money and more.
Credit, Borrowing & Debt
Learn how to safely navigate all kinds of loans and cards, how your credit score can effect the cost of borrowing and more.
Lost Policy Finder
A free-of-charge service to assist families in locating unclaimed benefits on life insurance policies/certificates and annuity contracts/certificates insuring the life of, or owned by, a deceased immediate family member.
Force-Placed Insurance: Tell Your Story
If you believe you are the victim of abusive practices by a bank or mortgage servicer that has taken out insurance on your home because your homeowner's coverage may have lapsed or is perceived by the lender to be insufficient.
Healthy New York
Healthy NY assists small business owners in providing employees and their families with health insurance. Sole proprietors and workers whose employers do not provide health insurance may also purchase coverage through Healthy NY.
Insurance Help (for the Seriously Ill ...)
Comprehensive 'one-stop-insurance information' for the seriously ill and/or caregivers of the seriously ill, detailing health insurance rights and how to exercise these rights to ensure proper access to health insurance coverage.
Flood Insurance Information for Consumers
Learn more about how flood damages are treated by insurance policies, how to get flood insurance, and what to do if your property is damaged due to a flood.
Health Care Reform
- Health
Insurance Premiums - Prior Approval Law
This legislation gives the Department of Financial Services the authority to review and approve health insurance premium rate increases before changes take effect. - New York State Reform (external Website)
- Federal Health Care Reform (external Website)
Holocaust
Claims Processing Office
The HCPO is the only government entity
in the world that provides assistance free of charge to Holocaust victims and
their heirs, regardless of their residence, to recover assets deposited in banks,
monies that insurance companies failed to pay policy beneficiaries, and artwork
that was lost, stolen, or sold under duress between 1933 and 1945.


