Skip to Content

NY.gov Portal State Agency Listing

Basics of Long Term Care Insurance

Return to Basics Index

Additional Information

For a copy of the consumer guide entitled "A Consumer Guide to Long Term Care Insurance in New York" , select this link. For a paper copy of the consumer guide or the NAIC publication entitled "A Shopper's Guide to Long Term Care Insurance", call (518) 473-7594, or write to:

Publications Unit
18th Floor
New York State Department of Financial Services
One Commerce Plaza
Albany, NY 12257

Any questions about long term care insurance coverage should be directed to the New York State Department of Financial Services at (212) 480-6400 or for New York State residents only, toll-free at 1-800-342-3736. Persons residing out of state should call (518) 474-6600.

Any questions about Partnership approved long term care policies should be directed to the New York State Department of Financial Services toll-free at 1-888-NYS-PLTC (1-888-697-7582). Information on the Partnership is also available on their Web site at: www.nyspltc.org

HIICAP (Health Insurance Information, Counseling and Assistance Program) - New York State’s HIICAP provides free, confidential, accurate and unbiased health insurance information, counseling and assistance. Trained volunteer counselors and staff explain the coverage, costs, comparison and options of Medicare, Medicaid and private insurance, including Medigap and long term care insurance.

Phone No. 1-800-701-0501
Web site address: http://www.aging.ny.gov/HealthBenefits/HIICAPIndex.cfm

New York State Office for the Aging - The Office for the Aging is the central State agency to plan and coordinate programs and services for the aging at all levels in both the public and private sectors and operates the Senior Citizens’ Hot Line.

NYS Senior Citizens' Hot Line 1-800-342-9871
Web site: http://www.aging.ny.gov/

New York State Department of Health, Partnership for Long Term Care - The New York State Partnership for Long Term Care (the Partnership) is a unique and innovative program that combines private long term care insurance and Medicaid to help New Yorkers prepare financially for the possibility of needing nursing home or home care. The program allows New Yorkers to protect their assets while remaining eligible for Medicaid if their long term care needs exceed the period covered by their private insurance policy.

Phone No. 1-888-NYS-PLTC (1-888-697-7582)
Web site http://www.nyspltc.org

New York State Partnership for Long Term Care Project logo

Centers for Medicare and Medicaid Services - The Centers for Medicare & Medicaid Services (CMS) is a federal agency within the U.S. Department of Health and Human Services. CMS runs the Medicare program, Medicaid program, and State Children's Health Insurance Program (SCHIP) - three national health care programs that benefit over 80 million Americans.

Phone No. 1-800-638-6833
Web site http://cms.hhs.gov

Updated 03/26/2010