New York State
Insurance Department


ISSUED: 11/05/2001

FOR IMMEDIATE RELEASE

DEPARTMENT ADVISES CONSUMERS TO PREPARE FOR WINTER STORMS

             Superintendent of Insurance Gregory V. Serio today advised New Yorkers to take the necessary steps in preparation for the upcoming winter storm season.

             "Governor Pataki has declared November 4-10, 2001 Winter Preparedness Week in New York State. Consumers are encouraged to begin preparing for winter," said Serio. "Winter storm season can result in tremendous property damage, so consumers are encouraged to educate themselves about their insurance needs by reviewing their insurance policies to make sure they are adequately covered."

             Important aspects of coverage include:

             The Department reminds New Yorkers if property damage occurs they should contact their individual insurer representatives as soon as possible. Also, every effort should be taken to protect their homes from further damage, such as covering any roof damage that has occurred as a result of the storms. Permanent repairs should wait until the insurance company’s adjuster has inspected the property.

             In addition, the Insurance Department’s toll-free hotline offers assistance with winter storm-related insurance inquiries or complaints. The toll-free number is 1-800-342-3736. The Department’s hotline is staffed from 9 a.m. to 5 p.m. by insurance experts from the Department’s Consumer Services Bureau.


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