New York State
Insurance Department


ISSUED 7/22/2003

FOR IMMEDIATE RELEASE

DEPARTMENT AVAILABLE TO ANSWER INSURANCE CLAIM QUESTIONS AND COMPLAINTS IN THE WAKE OF STORMS THAT HIT THE NORTHEAST REGION OF THE STATE

        Superintendent of Insurance Gregory V. Serio today announced that the Insurance Department is available to help New Yorkers whose property was damaged by the storms that affected the Northeast region of the state yesterday.

        Consumers are encouraged to call the Insurance Department’s toll-free emergency hotline for assistance with any storm-related inquiries or complaints. The Department’s Disaster Hotline, toll-free 1-800-339-1759, is staffed from 9am to 5pm, Monday-Friday, with insurance experts from the Department’s Consumer Services Bureau.

        The Department reminds New Yorkers with damaged property that they should be contacting their individual insurer representatives as soon as possible. They should also be making every effort to protect their homes from further damage, such as covering any roof damage that has occurred as a result of the storms. If temporary repairs or debris removal are done prior to your insurance company’s inspection of the damages, photographs should be taken to document the damages and debris clean-up.


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