FOR IMMEDIATE RELEASE
MILLS ACTIVATES DISASTER HOTLINE TO ASSIST FLOOD VICTIMS
Superintendent Howard Mills today announced that the New York State Insurance Department has activated its toll-free Disaster Hotline to provide assistance to flood victims in 13 Central New York and Hudson Valley counties: Broome, Chenango, Cortland, Delaware, Herkimer, Montgomery, Oneida, Orange, Otsego, Schoharie, Sullivan, Tioga and Ulster.
The Insurance Departments Disaster Hotline number is 1-800-339-1759, with Consumers Services Bureau personnel available on weekdays between 9 a.m. and 5 p.m.
"In the wake of the extensive flood damage, we are making our experts available to answer inquiries regarding insurance policies and coverage as well as to investigate complaints," Superintendent Mills said. "But homeowners and businesses should also reach out to their insurance agent, broker and insurance companies to assess their level of coverage, document losses, and begin the claims process."
Governor Pataki has declared a disaster emergency in the aforementioned 13 counties and authorized the State Emergency Management Office (SEMO) to coordinate the appropriate State agencies in assisting local governments in responding to, and recovering from, the damage caused by this weeks heavy rains and subsequent flooding.
Flood insurance policies issued through the federal National Flood Insurance Program, rather than homeowners policies, generally provide coverage for flood damages to property. Owners of damaged vehicles whose automobile insurance policies contain comprehensive coverage, also known as "other than collision," are covered for flood damages.