New York State
Insurance Department

ISSUED 2/12/2007



        A toll-free Disaster Hotline is available to help New Yorkers hit by the snow storm in Oswego County deal with insurance related issues, New York State Insurance Department Acting Superintendent Eric Dinallo announced today. The Insurance Department activated the hotline in response to Governor Eliot Spitzer's declaration of a State Disaster Emergency in Oswego.

        The Insurance Department’s Disaster Hotline number is 1-800-339-1759, with Consumer Services Bureau personnel available weekdays between 9 a.m. and 5 p.m.

        "Governor Spitzer has directed all state agencies to provide all assistance possible to those affected by this massive snowstorm," Acting Superintendent Dinallo said. "The Insurance Department is available to answer inquiries regarding insurance policies and coverage, as well as to assist with complaints. Homeowners and businesses experiencing damage should also contact their private sector insurance representatives to assess their level of coverage and begin the claims process as soon as possible."

        Governor Spitzer declared the State Disaster Emergency in response to storms that brought more than 10 to 12 feet of snow over 10 days and widespread damage to communities in Oswego County.

        Acting Superintendent Dinallo reminded all New Yorkers to remain prepared for winter weather hazards.

        "New York’s insurance consumers should be aware of what is covered and what is not covered under their insurance policies," Acting Superintendent Dinallo said. Issues consumers should know include:

        Acting Superintendent Dinallo also advised motorists to know what to do in case they are involved in one of the weather-related accidents that usually accompany snowstorms.