New York State

Insurance

Department

New York State seal

NEWS

RELEASE

Contact:
Public Affairs
(212) 480-5262
www.ins.state.ny.us

James J. Wrynn    Superintendent of Insurance    25 Beaver Street  New York, N.Y. 10004

ISSUED 11/05/2009 FOR IMMEDIATE RELEASE

DOCUMENTING PROPERTY LOSSES AND FILING CLAIMS QUICKLY ARE KEY TO ACHIEVING SETTLEMENTS AFTER A WINTER STORM HITS

Prepared Consumers Better Able to Get Satisfactory Settlements

Recovering from a disaster is never easy, but there are steps homeowners can take to get back on their feet faster. The winter storm season is approaching, so consumers should be aware of damage assessment and claims filing tips that will help them should they need to file insurance claims after a severe snow or ice storm.

“It’s important to document storm damage and to report it to your insurance company as soon as possible. Understanding what is needed to accomplish those tasks will go a long way in helping consumers obtain faster settlements,” Insurance Superintendent James Wrynn said.

Wrynn offered these tips to homeowners:

Assessing damage after a storm

Filing the claim

Claims settlements

Contact the Insurance Department

Consumers who wish to file a complaint may do so online using the Insurance Department’s website, http://www.ins.state.ny.us. Consumers may also file complaints by contacting the Department’s Consumer Services Bureau from 9 a.m. to 4:30 p.m., Monday through Friday toll-free at 800-342-3736.

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