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ISSUED: 3/13/2001 FOR IMMEDIATE RELEASE

LEVIN MONITORING INSURANCE CARRIER CONDUCT IN HOME EVACUATIONS IN BRIARWOOD NY

Superintendent of Insurance Neil D. Levin today announced that the New York State Insurance Department is monitoring the conduct of insurance companies involved in the home evacuations in Briarwood, New York.

Five families in Briarwood, New York have been evacuated from their homes by the New York City Department of Buildings because their homes are sinking into the ground and several are beginning to collapse. Thirteen additional homes are being watched because of their potential to collapse. The New York State Insurance Department is undertaking a detailed assessment of the practices and claims settlement procedures of all the insurers involved.

"Protecting the interests of consumers is of paramount concern. The Department, working with local legislators, has begun to closely monitor the conduct of all insurers involved," said Levin. "Residents should be confident that the State Insurance Department will confirm that claims are processed in accordance with both the insurance law and the policy to ensure proper coverage for all residents. These insurers face tough sanctions if we determine they are improperly withholding payments."

Specifically, the Insurance Department is:

  • Identifying all insurance companies involved;
  • Asking the insurance companies for reports on their investigations into the Briarwood situation;
  • Reviewing the insurers’ responses; and
  • Confirming that proper practices and claims settlement procedures are being followed.

Consumers with questions or complaints should contact the State Insurance Department at 1-800-342-3736 or 212-4806400.

"The State Insurance Department is committed to our efforts in Briarwood to ensure that New York State’s citizens are fully protected," added Levin.

 

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