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ISSUED: 4/22/2002 FOR IMMEDIATE RELEASE

DEPARTMENT PROVIDES AID TO CONSUMERS AFFECTED BY WEEKEND EARTHQUAKE

Superintendent Advises Consumers to Visit Plattsburgh Assistance Center or Call Department Hotline for Assistance

Superintendent of Insurance Gregory V. Serio today announced that the Insurance Department is available to help New Yorkers whose property was damaged by the earthquake that affected the North Country on Saturday. Consumers are encouraged to call the Insurance Department’s toll-free emergency hotline for assistance with any earthquake-related inquiries or complaints or visit the Assistance Center set up in the town of Blackbrook.

Consumers who have an insurance related question or problem can speak personally with a Consumer Services Examiner beginning this afternoon. The examiner will be located at US Air Force Base in Plattsburgh on Emergency Drive daily from 8am to 8pm.

In addition, the Department’s Disaster Hotline, toll-free 1-800-339-1759, is staffed from 9am to 5pm by insurance experts from the Department’s Consumer Services Bureau. The Department will also be working with the State Emergency Management Office (SEMO) to provide assistance to New Yorkers affected by this disaster.

The Department reminds New Yorkers with damaged property that they should be contacting their individual insurer representatives as soon as possible. They should also be making every effort to protect their homes from further damage, such as covering any roof damage that has occurred as a result of the earthquake.

 

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