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Important Information About HMOs At Your Fingertips

Superintendent Gregory V. Serio today announced the 2003 interactive, on-line version of the Consumer Guide to HMOs is now available. The 2003 Interactive Guide contains the latest information on health insurance programs and allows consumers to compare all HMOs on-line in a new, easier-to-use format. The Web site is

"Over 30,000 individuals use the Interactive Guide each year to make the important decision of choosing the right health insurer for themselves and their families," said Serio. "The Department designed the Interactive Guide to be a significant resource for New Yorkers making health insurance decisions and I would like to encourage more New Yorkers to visit the Web site and take advantage of the plethora of health insurance information that is now at their fingertips."

The Interactive Guide allows consumers to easily compare performance and price information for HMOs operating in the county they live in or to compare all HMOs within New York State. In addition, this year the Web site contains a three-year complaint history of HMOs that allows consumers to compare the performance of New York’s HMOs over an extended period.

The Interactive Guide is also available through the Department’s Web site, and includes information from both the New York State Insurance Department and the New York State Health Department, and was prepared in conjunction with the National Committee for Quality Assurance (NCQA), a private, non-for-profit organization dedicated to improving health care quality. The Web site complements the consumer information already offered through the Consumer Guide to Health Insurance, the Consumer Guide to HMO’s, the Insurance Department’s Web site and the consumer hotline, 1-800-342-3736.


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