2001 Annual Report First-Ever Electronic Version
The Department also launched its first ever, electronic annual report for the year 2001. The annual report highlighted the dedication of the Department's staff and the accomplishments made during the Department's 150th anniversary year. Highlights included community outreach initiatives, enforcement actions, and various statistics and information about the institutions regulated by the Department.
Industry Applications Available Online
In an effort to assist the banking industry, the Department enhanced access to applications for charters and licenses, making these types of application forms readily available online. Institutions can quickly and easily locate the information they need to submit many of the required applications on the Department's website by going to www.banking.state.ny.us, then by clicking on the Industry Applications link. The forms can be downloaded for institutions to fill out and mail in for review. In addition, industry application forms are also linked to the e-business webpage, New York State's doorway for businesses to interact with a "Government Without Walls."
Consumer Complaint Forms Available Online
Consumers, for the first time, are able to file complaints or comment on expansionary applications and Community Reinvestment Act performance evaluations through the Department's website. The electronic consumer assistance forms are part of Governor Pataki's statewide e-commerce initiative to create a "Government Without Walls." The new program launched in May, enables consumers to file a complaint in a secure, encrypted environment.
Comparative Interest Rates and Bank Fees Available Online
Consumers were also able to compare banking services by financial institutions by region online. By going to the Department's website and clicking on Bank Fees, consumers are able to identify the region of their choice by viewing the map of New York State that appears. The Department created this approach to make navigating the website easier for consumers. Comparative information includes ATM and debit cards, checking accounts, online banking services, interest rates, and other services offered.