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Press Release

October 08, 2014

Contact: Matt Anderson, 212-709-1691

Governor Cuomo Deploying Mobile Command Center to Long Island to Deliver Foreclosure Prevention Help to Homeowners

Department of Financial Services Assistance Available for Homeowners in Uniondale on Thursday, October 9 and Friday, October 10

Governor Andrew M. Cuomo today announced that he is deploying the Department of Financial Services’ Mobile Command Center to Long Island to provide foreclosure prevention assistance to financially struggling homeowners. Department of Financial Services representatives will be available to meet homeowners at the Town of Hempstead Municipal Lot, 400 Uniondale Ave, across from the Uniondale Library, in Uniondale from 10 a.m. to 6 p.m. on Thursday, October 9 and Friday, October 10.

State Resources Available to Homeowners

Governor Cuomo launched the Department of Financial Services foreclosure prevention program in 2012 to extend help to homeowners facing foreclosure. The outreach program has visited locations throughout the State with higher rates of foreclosure to provide assistance at no cost to the homeowners. Depending on individuals’ specific situations, Department of Financial Services specialists may offer homeowners assistance in such areas as:

  • Applying for mortgage modifications or providing help to homeowners who have already sought mortgage modifications.
  • Interceding on behalf of homeowners with their mortgage lenders or servicers.
  • Assisting homeowners in communicating with mortgage lenders or servicers.
  • Accepting complaints from homeowners who believe they were victimized by mortgage lending abuses, so complaints can be investigated by the Department.

U.S. Housing and Urban Development approved housing counselors will also be available to offer assistance to homeowners.

Homeowners unable to meet personally with Department of Financial Services representatives are urged to the call the Department’s toll-free foreclosure hotline, 1-800-342-3736, from 8:30 a.m. to 4:30 p.m., Monday through Friday. Homeowners may also file complaints using the Department website,

Department of Financial Services also urges homeowners to be cautious of mortgage rescue scams, which may be marketed by private businesses. For example, homeowners should:

  • Be wary of anyone asking for an upfront fee in exchange for getting a loan modification, saving a home from default or stopping a foreclosure or tax sale. New York law prohibits the collection of such fees in most cases. Also, many not-for-profit housing counselors will help homeowners negotiate with lenders for free.
  • Be wary of anyone who says they can save a home if a homeowner signs or transfers the deed to his or her house over to them so the homeowner can catch up on mortgage payments or refinance a loan. A homeowner should never submit mortgage payments to anyone other than the homeowner’s mortgage company without its approval.


Additional news available at
New York State | Executive Chamber | | 518.474.8418

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