(IIES) ID Cards

How to Generate Insurance Information and Enforcement System (IIES) ID Cards

Go to the Main IIES Page and visit the DFS Portal as instructed.

(*If you are not authorized to issue ID cards, you should not request the software or private electronic key (KEY). The penalties for unauthorized issuance of insurance ID cards include disciplinary action, monetary penalties and possible revocation of license.)

Section 1: Individuals Who Maintain a DFS Agent or Broker License

Go to the Main IIES Page and sign into the DFS Portal as instructed.

You will be prompted to provide the following information (make sure it is correct):

  • In the field for your DFS license type, enter your license number. (include all characters, letters, hyphen, numbers, i.e. PC-123456. Do NOT include any blank spaces before or after the license number or KEY, This will prevent the KEY from working.)
  • Enter the first 10 letters of the licensee name as it appears on the DFS License
  • Enter the email address where you want information about download, software and the KEY sent
  • A contact name and phone number (for problems are encountered during KEY distribution )
  • Enter the provider of your ID card software. Choose Department of Motor Vehicles or other.
  • Submit Form.

On the following business day, DFS will email (to the email address provided) your KEY along with instructions for how to download the software.

Call DFS at (518) 474-6600 to obtain your Personal Identification Number (PIN). it will be used to unlock your KEY. When you call, you will be asked to provide:

  • your DFS agent/broker license number
  • your social security number
  • your date of birth
  • Last five digits of your KEY

When you have both the KEY and the PIN you may proceed to the next step:

To gain access to the application you (the licensee) must enter your DFS agent/ broker license number and the PIN that was assigned by DFS.

To do so, click on the Setup button.

  • Enter your DFS agent/broker license number in the “Issuer License Number” box. ((include all characters, letters, hyphen, numbers, i.e. PC-123456. Do NOT include any blank spaces before or after the license number or KEY, This will prevent the KEY from working.)
  • COPY AND PASTE all 36-characters of the KEY from your email to the “Issuer Key” box in the setup dialog. The easiest way is to highlight the KEY number.
  • Click on the Add Issuer button.
  • Press the OK button.
  • Proceed to login to the application using your Issuer license number (DFS License Number) and PIN.
  • Verify that the DFS license number and KEY are entered correctly before clicking the Add Issuer button.

Proceed to SECTION THREE of these instructions.

Section 2: Agencies, Businesses and Companies that Maintain Either a DFS License or ICC and Wish to Use the DMV software)

Go to the Main IIES Page and sign into the Portal as instructed.

Click on the appropriate link under the heading Insurance Information and Enforcement System (IIES) – Email Submission. The ‘Insurance Information and Enforcement System (IIES) – Email Submission’ page will appear.

You will be prompted to provide the following information (please verify the data for accuracy):

(When entering the license number/ICC, you must enter all digits that are present including letters, hyphen and numbers, i.e. BR-123456/123. Also, it is extremely important that you do NOT include any blank characters before or after the license number/ICC or KEY, as it will prevent the KEY from working properly.)

Click on the entity type and enter as applicable:

  • DFS broker license number (businesses only, individuals who maintain a broker license should refer to Section 1 of this letter)
  • DFS agency license number
  • DMV assigned ICC
  • The first 10 letters of the licensee name as it appears on the NYSDFS license
  • The email address where you want the KEY sent**
  • A contact name and phone number (you will NOT be contacted unless problems are encountered during the KEY distribution process.)
  • Select the provider of your ID card software. To do so click on Provided by the Department of Motor Vehicles
  • Submit the information to NYSDFS by clicking the Submit Form key.

**The KEY will be e-mailed to ONLY ONE LICENSEE REPRESENTATIVE for an agency, business or company. Additional inquiries for the KEY will be advised to contact the individual whose name is provided in this submission.

On the following business day, DFS will forward to the email address provided information on how to download the software from the NYSDFS website and the KEY

DFS will mail, via the US Postal Service, to the address on file, the agency/business/company access code to be used to obtain your assigned Personal Identification Number (PIN).

Once you have received the access code in the mail, call DFS at (518) 474-6600 to obtain the PIN you need to unlock the KEY. At the time you place your call, you will be asked to provide:

  • your NYSDFS agency license number/ICC code/ NYSDFS broker license number and
  • the agency/ business/company access code that was mailed to you.
  • The last five digits of your KEY

When you have received the KEY and the PIN you may now proceed:

When you have both the KEY and the PIN you may proceed to the next step:

To gain access to the application you will need to enter the DFS license number/DMV ICC and the PIN that was given to you by DFS.

To do so:

  • click on the Setup button. Enter your NYSDFS license number/DMV ICC in the “Issuer License Number” box. (When entering the license number/ICC, you must enter all digits that are present including letters, hyphen and numbers, i.e. BR-123456/123. Also, it is extremely important that you do NOT include any blank characters before or after the license number/ICC or KEY, as it will prevent the KEY from working properly.)
  • COPY AND PASTE all 36 characters of the KEY from your email, as referenced in Step 1B, to the “Issuer Key” box in the setup dialog. The easiest way is to highlight the KEY number.
  • Select edit Copy.
  • Switch back to the setup dialog and right click on the Issuer Key box and choose Paste.
  • Click on the Add Issuer button.
  • Press the OK button and proceed to login to the application using your Issuer license number (NYSDFS license number) and PIN.
  • Verify that the NYSDFS license number and KEY are entered correctly before hitting the Add Issuer button.

Proceed to SECTION THREE of these instructions.

Section 3

Once you are on the ‘Insurance ID Card Generator’ page, you may click on the Help key for instructions on issuing insurance ID cards. 

All transactions are traceable back to the issuer. If a KEY is compromised or lost, IT IS THE RESPONSIBILITY OF THE LICENSEE TO WHICH THE KEY HAS BEEN ASSIGNED to notify NYSDFS immediately at [email protected]. To expedite processing, please label the subject of the e-mail: “IIES – Compromised KEY” and include your license number, licensee name, contact name and phone number.

NYS non-barcoded Insurance ID cards will not be accepted as proof of insurance at DMV.

Questions?

Questions regarding the download of the software from the DFS Website may be directed to DFS at [email protected] and label the subject of the email “IIES. 

Tips for Issuing Insurance ID Cards

(print and keep near your computer for easy reference)

After you have closed the program,  to log on again, you must enter your issuer license number and PIN. The KEY is only entered once, during initial setup.

Keep a copy of your PIN and KEY in a safe place. If a KEY is compromised or lost, IT IS THE RESPONSIBILITY OF THE LICENSEE TO WHICH THE KEY HAS BEEN ASSIGNED to notify DFS IMMEDIATELY at [email protected].  To expedite processing, please label the subject of the e-mail: “IIES – Compromised KEY” and include your license number, licensee name, contact name and phone number. To maximize security, do not keep your PIN with your computer.

First-time users can get directions for logging on by clicking on the HELP button for the software before attempting to log on.

Definition of ‘Issuer License Number’:

  • brokers/agents is your NYSDFS license number.
  • companies is your DMV issued Insurance Company Code (ICC).

When entering the issuer license number, enter all digits that are present including letters, hyphen and numbers, i.e. BR-123456/123. Also, it is extremely important that you do NOT include any blank characters before or after the issuer license number or KEY, as it will prevent the KEY from working properly.  Do not introduce extra spaces or characters.

Once you have successfully logged into the software, you can click on HELP and then choose ID CARD GEN HELP to familiarize yourself with the functions of the software and how to use each feature to generate individual or multiple cards for the same customer. If you wish to begin using the software immediately after logging on, you must first click on OPTIONS and enter your agency information to save it as a default. You may also set other defaults at this time if you wish.

Under the Insurance tab you can find the insurance company that is providing coverage by entering the DMV issued Insurance Company Code (ICC) or by making a selection from the alphabetical listing of companies. Be sure to check the ICC and company name to ensure the correct information will be given to DMV. DMV will use this information later to match with electronic transmissions from the insurance companies to prove coverage is in effect.

You can print the ID cards and scan-able fax bar code and fax it to your customer, or you can email the document to your customer.  For faxed documents, remind your customer that DMV will need to see the faxed card and the large scan-able fax barcode.

If you use the email function to send a card to a customer, the recipient must have Adobe Acrobat to open the file and print their document.

After emailing, if the customer’s printer produces a card that does not seem to fit on the paper, they should try the “Shrink to Fit” or “Fit to Page” command that is part of the Adobe print commands.

Remember to sign-off the software if your computer will be unattended.

The FS-75 is not an option.