Life Bureau Filing Guidance Note
Guidance Date: August 16, 2019
Status Inquiries - Pending Policy Form Filings
The Life Bureau has established the following dedicated email address to which all status inquiries should be submitted: [email protected]
At this time, the Life Bureau will no longer accept phone calls for status checks on pending policy form filings and will not respond to status checks sent via SERFF or emailed directly to reviewers. This consolidation will free up time for reviewers and support staff to address substantive issues companies may have and to focus on processing filings. This will also help the Life Bureau respond to status inquiries in a timely manner.