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Mortgage Companies

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General Information and Resources for Mortgage Industry

"What Mortgage Applicants Need to Know" Resources for Lenders

New York Banking Law has been amended by Chapter 566 of the Laws of 2024. This change requires the Department to create, post and share information with all licensed lenders and banking organizations that offer residential mortgage services. Those resources are available in our DFS Help for Homeowners section to be shared with mortgage applicants according to the type of loan being offered.

Industry Letters

Electronic Submission of Application Materials

DFS accepts mortgage related application materials at the following dedicated email address: [email protected]

Where DFS needs originals of certain documents, as outlined on the application checklists posted on the Nationwide Multistate Licensing System (NMLS) it will accept online submission first so that mail delays do not hold up processing of the application, the original must be submitted by mail within 5 days of electronically filing the application through NMLS. Confidential files should be encrypted or password protected. Mortgage Banking will contact the sender for the password or encryption key.

General Inquiries:

Please use the following email addresses for questions regarding the status of an application, licensing requirements or mortgage banking law and regulations.