Volume of Operations Report (VOOR)
Pursuant to §597 of the New York Banking Law, licensed mortgage bankers and registered mortgage brokers are required to file a Volume of Operations Report (VOOR) annually with the Department. To facilitate compliance with the filing requirements, licensees should use the VOOR filing system in the DFS Portal.
FILING PERIOD: 2025 VOOR - APRIL 27, 2026 THROUGH JUNE 22, 2026.
- 2025 Licensed Mortgage Banker VOOR Instructions (PDF)
- 2025 Registered Mortgage Broker VOOR Instructions (PDF)
- 2025 VOOR Industry Letter
DFS Portal and DFS ID
Those conducting business on behalf of a regulated entity must use DFS ID to access the DFS Portal.
Users must receive an invitation to DFS ID from their Entity Administrator. You will use DFS ID credentials and multi-factor authentication (MFA) to log in, so be sure to have or download an authenticator app (e.g., Google or Microsoft Authenticator) to an available mobile device before getting started.
To get started, use the DFS Portal button below and sign in using your DFS ID credentials:
- Learn more about DFS ID.
Contact:
Contact your Entity Administrator with questions regarding access to DFS ID or visit DFS ID.
For VOOR related questions, contact the Department at (212) 709-3844 or (212) 709-3868.