Use our online Consumer Complaint to file a complaint about a vacant property, or a product, service, or institution that we supervise. You can also check the status of a complaint, or add information, such as Letter of Authorization (PDF), to an existing complaint. Be aware that we may share a copy of your complaint with the company or individual you are complaining about.
To get started please visit our secure Portal:
Health Insurance Premium Rate Increase: Use our Health Insurance Rate Filings Portal If you are a health insurance policyholder looking to submit a comment about an insurer's application for a rate increase.
Health Care Provider Complaint
If you are a health care provider, log in to the DFS Portal to use our Provider Complaint Application to file a complaint about prompt payment, no fault or workers compensation claims, or to add additional information to an existing complaint:
Consumer Complaint Form in Other Languages
You are strongly encouraged to submit your complaint online using our Secure Portal above. This will avoid delay in the handling of your paper complaint.