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Financial Help for New Yorkers

DFS answers questions and takes complaints about financial products

DFS can answer questions about financial products and services in New York. If you have a question, need help, or want to file a complaint against a financial institution or insurance company, contact us.


DFS staff speak on a variety of topics including student loans, foreclosure, banking, credit and debt, avoiding identity theft and other scams, and senior Issues, like long-term care insurance and elder financial exploitation.

older woman getting housing counseling

What is a Reverse Mortgage?

Reverse mortgages, reverse coop loans, and housing counselors...

two men and a boat walking down a flooded street

Disaster and Flood Recovery Resources

Disaster and flood insurance information and storm recovery resources.

Educated and supported New Yorkers make good financial decisions
DFS recognizes that educated, supported and informed New Yorkers make the best financial decisions. Providing the following financial educational information is just one part of this effort.

Auto Insurance

What you need to know about shopping for auto insurance, filing insurance claims and obtaining a lien release on a paid-off car loan.

Bail Information

Bail is an amount of money, set by a court, that a defendant must pay to obtain their release from jail before trial.

Banking and Sending Money Safely

Learn about bank accounts, cashing checks, transmitting money safely, safely using an ATM, and more.

Consumer Alerts

View our recent Consumer Alerts regarding financial products or services.

Credit and Debt

Learn more about credit cards, borrowing, dealing with debt collectors, and understanding your credit report and credit score...

Disaster and Flood Resources

Get the help you need following a disaster or flood...

Financial Planning Resources

Resources that can help you meet expenses, build wealth, and plan for retirement.

Health Insurance

Learn more about health insurance, your rights, how to manage surprise medical bills, comment on proposed insurance rate increases, and more.

Help for Homeowners and Tenants

Get help with a foreclosure, learn more about shopping for a mortgage and title insurance, report a vacant property, and more.

Holocaust Claims

The HCPO provides free assistance to Holocaust victims and their heirs, to recover assets lost, stolen, or sold under duress between 1933 and 1945.

Life Insurance

Learn more about life insurance, annuities, and what you need to know to understand your options and comparison shop.

Scams, Fraud and Cyber Protection

Learn how to recognize and report scams and suspected fraud and what you can do to avoid becoming a victim.

Small Businesses

Resources for small business owners, including the Healthy NY program, wage bond information, and other small business resources.

Student Protection

Learn about financing your education, loan forgiveness, deferment debt relief, and more.


PRINT A BROCHURE DFS publishes printable brochures on many financial subjects

Translation & Interpretation
Get Help in Other Languages
Get Free Language Help

Call (800) 342-3736 to get free help in your language. Email DFS if you need a form or document translated into your preferred language.

Language Access at DFS

State agencies are required to provide language assistance services (translation and interpretation) to people of Limited English Proficiency (LEP).