Coronavirus: Information for Consumers and Small Businesses

Questions About the Federal CARES Act

The House Financial Services Committee has issued FAQs regarding financial services provisions in H.R. 748, the Coronavirus Aid, Relief and Economic Security Act (CARES Act), legislation that was passed into law to provide relief to eligible individuals impacted by the Coronavirus pandemic.

Guidance on Essential Businesses

Guidance issued by the Department of Economic Development applies to each business location individually and is intended to assist businesses in determining whether they are an essential business and steps to request such designation.

Guidance and FAQs on essential services and workforce reduction (esd.ny.gov)

Questions and Complaints

If you have a general question about coverage for Coronavirus (COVID-19) send an email to [email protected].

If you have a problem with an existing account or insurance policy, use our online Consumer Complaint to file a complaint about a product, service, or institution that we supervise. You can also check the status of a complaint, or add information to an existing complaint.