image of woman walking through holocaust memorial

Holocaust Claims Processing Office


Bank Fee Waiver Program for Holocaust Reparation Payments

The New York State Department of Financial Services is leading the effort to assist Holocaust survivors and their families obtain waivers for wire transfer or processing fees associated with Holocaust reparations payments.

Although a small number of banks agreed to waive these fees in the past, those account for less than 5% of New York State’s financial institutions. There is currently no reliable list of institutions that committed to waive these fees nor do victims know how to obtain the waiver.

Holocaust victims and their heirs seeking assistance obtaining a fee waiver from their financial institution should complete the form available here and submit it to the Holocaust Claims Processing Office (HCPO) at [email protected] or contact the HCPO at 1-800- 695-3318. The HCPO is a unit of the Consumer Protection and Financial Enforcement Division of the New York State Department of Financial Services.

As of December 24, 2021, the following financial institutions have agreed to waive fees for wire transfers related to Holocaust reparation payments.

Bank Name
Alden State Bank
Alma Bank
Alpine Capital Bank
American Community Bank
Apple Bank for Savings
Banco Santander, S.A., New York Branch
Bank Hapoalim B.M.
Bank of Holland
Bank of India New York Branch
Bank of Taiwan New York Branch
Brown Brothers Harriman & Co.
Catskill Hudson Bank
Credit Industriel et Commercial, New York Branch
Credit Suisse AG New York Branch
Dime Community Bank
First Central Savings Bank
Goldman Sachs Bank
Global Bank
Habib American Bank
Hanover Community Bank
Israel Discount Bank of New York
Jeff Bank
M&T Bank
MashreqBank Psc. New York Branch
Mega International Commercial Bank Co., Ltd. New York
National Bank of Pakistan New York
New York Community Bank
Norddeutsche Landesbank Girozentrale, New York Branch
Orange Bank & Trust Company
Pioneer Bank
Popular Bank
Ridgewood Savings Bank
Rondout Savings Bank
Sawyer Savings Bank
Shinhan Bank America
Shinhan Bank New York
Signature Bank
Solvay Bank
Spring Bank
Standard Chartered Bank, New York
Svenska Handelsbanken New York Branch
Taiwan Cooperative Bank New York Branch
The North Country Savings Bank
The Westchester Bank
Tompkins Community Bank
Ulster Savings Bank
Watertown Savings Bank
Woori America Bank