Coronavirus (COVID-19)

Insurance Producer Licensing FAQs

What if the COVID-19 pandemic prevents me from completing my continuing education requirements or renewing my insurance producer license?
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On March 25, 2020, DFS issued Insurance Circular Letter No. 9 (2020), which suspended the expiration of licenses for all individual producers for 60 days, from March 25, 2020 through May 24, 2020; waived any late fees resulting from, and accruing during, this 60-day period; and suspended the requirement that a monitor be present to complete producer continuing education and prelicensing course exams online during this 60-day period.  On May 21, 2020, DFS issued Supplement No. 1 to Insurance Circular Letter No. 9 (2020), which extended the relief provided in Insurance Circular Letter No. 9 (2020) for an additional 45 days, through July 8, 2020.  On July 2, 2020, DFS issued Supplement No. 2 to Insurance Circular Letter No. 9 (2020), which extended the relief provided in Insurance Circular Letter No. 9 (2020) for an additional 30 days, through August 7, 2020. 

On August 6, 2020, DFS issued Supplement No. 3 to Insurance Circular Letter No. 9 (2020), which extended the suspension of the requirement that a monitor be present to complete producer continuing education and prelicensing course exams online for an additional 90 days, through November 5, 2020.  In addition, as a final accommodation to producers, Supplement No. 3 extended the suspension of the expiration of individual producer licenses for an additional 30 days, through September 6, 2020.  At the end of this 30-day period, all licenses that would have expired between March 25, 2020 and September 6, 2020 but for Insurance Circular Letter No. 9 (2020) and the Supplements thereto automatically expired on September 7, 2020, unless the producer completed all necessary continuing education credits, and submitted a license renewal application, before September 7, 2020. 

On November 2, 2020, DFS issued Supplement No. 4 to Insurance Circular Letter No. 9 (2020), which eliminates the requirement that a monitor be present when an insurance producer takes an exam at the conclusion of either a continuing education or prelicensing course. This change does not modify the requirement to take an exam at the conclusion of a self-study continuing education course or online prelicensing course as set forth in the Continuing Education Criteria and Prelicensing Criteria.

Which insurance producer license expirations were temporarily suspended?
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Insurance Circular Letter No. 9 (2020) and Supplement Nos. 1, 2, and 3 to Insurance Circular Letter No. 9 (2020) temporarily suspended the expiration of individual producer licenses. They did not suspend the expiration of property/casualty agent (PC) entity licenses (which expired on June 30, 2020), property/casualty broker (BR) and life broker (LB) entity licenses (which expired on October 31, 2020), or adjuster licenses (which expire on December 31, 2020).

Was the expiration date of my insurance producer license extended?
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No. Insurance Circular Letter No. 9 (2020) and Supplement Nos. 1, 2, and 3 to Insurance Circular Letter No. 9 (2020) merely suspended the expiration of individual producer licenses that would otherwise have expired between March 25, 2020 and September 6, 2020. They did not extend the expiration date, which will continue to fall every other year on the individual producer’s birthday. Any individual producer license that expired during this suspension period had to be renewed before September 7, 2020.

Were continuing education requirements waived during the suspension period?
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No. You are still required to fulfill your continuing education requirements to renew your license. If your license expired during the suspension period, however, you were given until September 7, 2020 to satisfy those requirements.

Are continuing education classes available online?
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Many providers offer continuing education classes online.  Information regarding online continuing education classes can be found here.

As of November 2, 2020, there is no longer a requirement that a monitor be present to take an online continuing education exam.

Are insurance producer pre-licensing exams available online?
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Prelicensing exams for Life, Accident and Health and for Property and Casualty can be taken online.  Additional information is available at: https://myportal.dfs.ny.gov/web/guest-applications/prelicensing-providers.

Is there a requirement that a monitor be present to complete producer continuing education and prelicensing course exams?
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No.  On November 2, 2020, DFS eliminated the requirement that a monitor be present when an insurance producer takes an exam at the conclusion of either a continuing education or prelicensing course.  Insurance producers are still required to take an exam at the conclusion of a self-study continuing education course or online prelicensing course as set forth in the Continuing Education Criteria and Prelicensing Criteria. 

The Continuing Education Criteria and Prelicensing Criteria, which have been revised to reflect the elimination of the monitor requirement, can be found on the DFS website at https://www.dfs.ny.gov/apps_and_licensing/insurance_education_providers/continuing_ed and https://www.dfs.ny.gov/apps_and_licensing/insurance_education_providers/prelicensing.

Are insurance producer licensing exams available online?
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Starting June 15, 2020, insurance producer candidates can sign up for remote online proctored testing for all 28 New York insurance licensing exams.  Remote testing will allow candidates to take the exams at a location of their choice, including their home or office.  The exams will continue to be available for in-person testing at testing centers as well.  Remote examinations can be scheduled during the day, in the evening, or on weekends.  Candidates’ computers must be compatible with the testing requirements to take the exam.  Please visit the PSI website at www.psionline.com/contact/ to sign up for a remote insurance examination slot and for additional information.

Can my license be renewed online?
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Yes.  Insurance producer licenses can be renewed at:  https://www.dfs.ny.gov/apps_and_licensing/agents_and_brokers/renewal_of_license

How can I check my continuing education and/or licensing status?
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Please visit the licensee self-service portal to check continuing education and licensing status:  https://myportal.dfs.ny.gov/nylinxext/.    

Additional information can be found on the DFS website at:  https://www.dfs.ny.gov/industry_guidance/coronavirus/producer_licensing_faqs.

Additional information about insurance producer licensing can be found on the DFS website at:  https://www.dfs.ny.gov/apps_and_licensing/agents_and_brokers/renewal_of_license